Terms & Conditions

*LM Waste Management Service Agreement*

*Service Provider:*
LM Waste Management Ltd
Address: 8 Egbert Gardens, Wickford, Essex, SS11 7BH
Tel: 07854266268
Email: Info@lmwaste.co.uk
Web: Https://lmwaste.co.uk

*Customer:*
The Customer referred to within this agreement

1. Waste Service Description

LM Waste Management Ltd (hereafter referred to as “the Company”) shall provide exclusive waste management services in accordance with the waste and service specifications specified in the Service Contract. Any waste not as described in the Service Contract, such as uncontained waste, loose waste, excessively weighted or unidentified waste, will be collected at the Company’s discretion only after written confirmation has been obtained from the Customer and may incur additional charges.

The Customer shall not allow any person, firm, or contractor other than the Company or its appointed contractors to service the container.

2. Excess Waste

The Company’s general policy is to service the quantity of containers and detailed waste as specified in the Service Contract. However, the Company recognizes the need to leave the Customer’s premises clean and tidy to avoid environmental problems associated with excess waste. The Customer, by signing their Service Contract, agrees to pay a pro-rata fee for the collection of all non-containerized waste. If excess waste removal becomes frequent, the Company reserves the right to review the Customer’s service requirements.

3. Amendment of Waste Type

If the Customer wishes to amend the waste type as specified in the Service Contract, they should notify the Company verbally and in writing as soon as possible. Any amendment to the waste type may result in a change in the price per collection.

4. Access for Waste Collection

The Customer shall ensure that the Company has clear access for waste collection on appointed days. If the container cannot be emptied due to a lack of access or obstruction, the Company reserves the right to charge a wasted journey fee.

5. Condition of Collected Material

Unless specified otherwise in this Agreement, the material to be collected shall not contain or be presented in a condition likely to cause damage or obstruction to the collecting vehicle’s emptying equipment. In the event of such damage or obstruction, the Customer shall be liable for damage and any subsequent loss of earnings to the Company.

6. Container Ownership and Care

Unless provided by the Customer, the container shall remain the property of LM Waste Management Ltd, and the Customer shall have no right to the containers other than that as the Customer. The Customer shall have full responsibility for the container and provide adequate insurance cover, take reasonable care of it, and repair any damage caused. The Customer shall notify LM Waste Management Ltd of any defects or faults in the container. Any damage not deemed fair wear and tear upon collection will be chargeable to the Customer.

7. Termination

Termination of this Contract is governed by applicable law. In the event of the removal of the units from the premises, the Customer will be responsible for all costs, claims, and demands in respect of reinstatement of the premises. The Company may terminate this Agreement without notice in the event of a material breach, including, but not limited to, specified conditions.

8. Special Waste

The waste left for collection must not include “Special Waste” as defined in relevant environmental regulations. Examples include, but are not limited to, Asbestos, Fridges/Freezers, Gas Bottles, Thinners, Solvents, and Oil or Paint, whether or not in containers. None of these types of waste can be put in the container without prior written authority from LM Waste Management Ltd.

9. No Fires

No fires shall be lit in any of the waste receptacles provided by LM Waste Management Ltd.

10. Agreement Duration and Price Changes

This Agreement shall last for a period of 12 months at agreed rates. Unless terminated by either party with not less than 60 days’ notice before the anniversary date, it shall be deemed extended for a further successive period of 12 months. The Company may review its charges annually. If such a review results in an increase of more than 5%, the Customer may terminate this Agreement with one month’s written notice.

11. Payment

All sums due to LM Waste Management Ltd must be paid within 30 days of being invoiced. Failure to pay may result in various actions by the Company, including suspension of services and interest charges in accordance with applicable legislation.

12. Service Frequency Changes

LM Waste Management Ltd reserves the right to change the service days/frequency of collections to meet operational requirements, notifying the Customer when such changes are in effect.

13. Record Keeping

Given the low value of each transaction, both parties agree that it is not practical to issue work tickets for services performed. The Customer accepts that the records kept by the Company will be adequate proof of services.

14. Force Majeure

Neither party shall be liable for failure to perform or delay in performance due to matters beyond its reasonable control, including but not limited to strikes, riots, compliance with laws or Governmental orders, fires, acts of God, and such failure shall not constitute a breach of this agreement.

This revised agreement, now referred to as the “LM Waste Management Service Agreement,” reflects the terms and conditions governing waste management services provided by LM Waste Management Ltd.

15. Notice of Service Suspension

This service is provided as per the frequency detailed in the Service Contract and will be charged accordingly. In the event that the Customer’s premises are closed for any period or if the waste container becomes inaccessible, the Customer must provide 30 days’ notice to LM Waste Management to inform them of the suspension of collections. Failure to notify the Company will result in LM Waste Management reserving the right to charge as if collections were made as per Clause 4.

16. Additional Services

Any additional services not outlined in this Contract, including extra lifts, must be pre-arranged and confirmed in writing.

17. Liability and Exclusions

LM Waste Management does not hire the containers to the Customer subject to any conditions or warranties, whether express, implied, or statutory, regarding fitness for purpose or the age of the containers. Any such conditions or warranties are expressly excluded to the extent permitted by statute, except for the owner’s liability for death or personal injury caused by the negligence of LM Waste Management, its employees, or agents. LM Waste Management will not be responsible for any liability claim, loss, damage, or expense of any kind caused directly or indirectly by the containers or their use. While LM Waste Management will use all reasonable endeavors to fulfill its obligations under this Agreement promptly and efficiently, it does not accept responsibility for any failure or delay caused by circumstances beyond its control.

The Customer hereby waives all future claims and rights of set-off against any instalments or rental or any payment due hereunder or otherwise and agrees to pay rental and other amounts hereunder or otherwise regardless of any equity, set-off, or cross-claim on the part of the Customer against LM Waste Management.

18. Governing Law and Terms Update

This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom.

LM Waste Management reserves the right to update its current Terms & Conditions of the Service Contract. Such notice will be provided to the Customer at the earliest opportunity and will be enforceable immediately.

Skip Hire Terms and Conditions

– Introduction
– These terms and conditions govern skip hire services provided by LM Waste Management to the Customer.
– By utilizing our services, the Customer agrees to adhere to these terms and conditions.

– Service Description
– LM Waste Management will provide skip hire services as specified in the Service Agreement or as mutually agreed upon.

– Skip Placement
– The Customer is responsible for ensuring a suitable location for the skip’s placement.
– Adequate access for delivery and collection must be ensured.
– Access-related issues may result in additional charges.

– Skip Contents
– Prohibited items such as hazardous waste, toxic materials, asbestos, gas canisters, and liquids must not be placed in the skip.
– Skip contents must adhere to local waste disposal regulations.

– Skip Loading
– The Customer is responsible for the safe and efficient loading of the skip.
– Overloading or unsafe loading may lead to additional charges.

–  Skip Duration
– The agreed-upon skip rental period is outlined in the Service Agreement.
– Any extension of the rental period should be requested and confirmed in advance with LM Waste Management.

– Payment
– Payment for skip hire fees is due according to the terms specified in the Service Agreement.
– Failure to make timely payments may result in additional charges and a suspension of services.

– Damage or Loss
– The Customer is liable for any damage to the skip while it is in their possession.
– In the event of a lost or stolen skip, the Customer will incur the replacement cost.

– Service Interruptions
– LM Waste Management reserves the right to interrupt or terminate services due to circumstances beyond its control.

– Liability
– LM Waste Management is not liable for loss or damage to the Customer’s property or skip contents unless such loss or damage results directly from the negligence of LM Waste Management or its employees.

– Termination
– LM Waste Management may terminate this Agreement if the Customer breaches its terms or fails to make payments as agreed.

– Amendments
– LM Waste Management reserves the right to amend these terms and conditions.

– Entire Agreement
– This Agreement constitutes the entire understanding between the Customer and LM Waste Management, superseding all prior agreements.

– Heavy Skips

– Our 10, 12, 14 and 16 yard skips CANNOT be filled with mud, soil, earth, hardcore or bricks. We accept this type of waste in 8 yards or below or if you think you have too much for a skip then we have alternative solutions for this. Contact number below.

Cancellations

– Cancellations Deadline: Cancellations must be requested before 4 pm on the day prior to the scheduled delivery.

– Cancellation Method: To cancel your order, please call us at 07854266268.

Refunds

Our refund policy is as follows:

– Cancellations Before 4 pm (Day Prior to Delivery): If you cancel your order before 4 pm on the day before the scheduled delivery, we will issue a full refund to your payment card.

– Cancellations After 4 pm (Day Prior to Delivery): If cancellation is made after 4 pm on the day prior to delivery, we are unable to provide a refund.

Rescheduling

– Rescheduling Deadline: You have the option to reschedule your delivery date up to 4 pm on the day prior to the scheduled delivery, and no additional charges will apply.

– Rescheduling Procedure: To reschedule your delivery, please call us at 07854266268.